1. Introduction
West Edge Marketing Ltd ("West Edge Marketing," "we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
(a) Information you provide: name, email, phone, business details submitted via our booking calendar or contact forms. (b) Automatically collected: IP address, browser/device data, pages visited via Google Analytics and Meta Pixel. (c) Third-party data: from Meta, Google, and GoHighLevel (GHL) when delivering client campaigns or processing bookings.
3. How We Use Your Information
To respond to inquiries, schedule discovery calls, deliver client marketing services, improve our website, send service-related communications, analyze performance, and comply with legal obligations.
4. Cookies & Tracking
We use Google Analytics (traffic analysis), Meta Pixel (ad measurement and retargeting), and GoHighLevel (booking widget). You may disable cookies in your browser settings; this may affect site functionality.
5. Sharing Your Information
We do not sell your data. We may share with service providers (GoHighLevel, Google, Meta) necessary to deliver services, legal authorities if required by law, and in business transfer scenarios (merger, acquisition). All providers are bound by appropriate data protection obligations.
6. Data Retention
Personal data is retained as long as necessary to provide services and meet legal obligations — minimum 2 years post-engagement. You may request deletion at any time.
7. Data Security
We implement appropriate technical and organizational measures to protect your data. No internet transmission is 100% secure; we cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors.
9. Your Rights
Depending on jurisdiction, you may have the right to access, correct, delete, or restrict use of your personal data, and to withdraw consent. Contact us at hello@westedgemarketing.ca to exercise these rights.
10. Third-Party Links
Our site may link to third-party sites. We are not responsible for their privacy practices.
11. Changes
We may update this policy. The "Last updated" date reflects revisions. Continued use after changes constitutes acceptance.
12. Contact
West Edge Marketing Ltd · hello@westedgemarketing.ca · Metro Vancouver, BC, Canada